Privacy Policy

Data We Collect

When you place an order, we collect your name, shipping address, email, and payment details. We also log device type and IP address for security and fraud prevention purposes.

Browsing data — including pages visited and time on site — is collected in aggregate through analytics tools. This data is not tied to your personal identity unless you have an account.

How We Use Your Data

Your data is used to process orders, send shipping updates, and respond to support requests. We do not sell personal data to third parties or use it for advertising without your consent.

Cookies

This site uses cookies to maintain session state, remember cart contents, and measure traffic. You can disable cookies in your browser settings, though some site features may not function correctly.

We use analytics cookies from privacy-compliant providers. These cookies do not collect personally identifiable information and expire within 30 days of your last visit.

Data Sharing

We share order data only with our logistics partners and payment processors — strictly to complete your transaction. Each third party is bound by a data processing agreement aligned with GDPR standards.

Data Security

All data is stored on encrypted servers with access restricted to authorized personnel only. Payment data is handled exclusively by PCI-DSS-certified processors — we never see your full card number.

We conduct quarterly security reviews and apply patches within 48 hours of any identified vulnerability. Breach notification procedures comply with applicable data protection laws.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time. Submit requests to our support team — responses are is info@burlesonfloorstore.com sued within 5 business days.

Third-Party Services

burlesonfloorstore uses third-party tools for email delivery and analytics. These providers operate under their own privacy policies, which we review annually for compliance.

Data Retention

Order records are retained for 7 years to meet tax and legal obligations. If you close your account, personal data not required for legal compliance is deleted within 90 days.

Policy Updates

This privacy policy was last updated in January 2026. Material changes will be communicated via email or a site notice at least 14 days before taking effect.